BPO / KPO

Data Processing & Management

Chat & Email Support

Most of the organizations widely outsource their accounting and financial operations to BPO companies, in order to save both operational costs and capital expenditure.

In Accounting and financial outsourcing, we promise for confidentiality, data security, risk management, governance and improved efficiency.

The various accounting services include:

  • Accounts Payable Processing
  • Internal Audits
  • Financial Statement Preparation
  • General Ledger Maintenance
  • Monthly and Year-end Closing Assistance
  • Payroll Processing
  • Sales Tax Return Preparation
  • Accounts Reconciliation

Our Data processing and management service includes:

  • Data Maintenance
  • Data Entry
  • Data Processing
  • Data Conversion
  • Data Mining
  • Data Cleansing
  • New Database Creation

Save tremendous amount of time and money, by outsourcing your Data processing and management services to us.

Chat & Email Support Services
Responding to emails received is crucial for any business, especially these days where email has become a major communication medium. Large organizations receive loads of emails daily and responding to each one of them becomes a tedious process for them and so such companies started to outsource their Email support to BPO companies. Many organizations prefer to have Live Chats in their Websites for immediate communications. The communication can be either solving a product or service related query or request for a call back. We offer Chat support service to handle such process.

Email and Chat Support can be offered for:

  • Customer Support
  • Help Desk
  • Inquiry Handling
  • Order Taking
  • Follow Up Services
Outbound Call Center Services

The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound will fulfill all you outbound call center needs up to your expectations and aids you to achieve the maximum results.

Our Outbound Call Center Services includes:
  • Appointment Setting
  • Telemarketing Services
  • Market Research & Survey
  • Collections
  • Follow-up
  • Lead Generation
  • Voice Broadcast
  • Telephonic Auditing
Telemarketing Services

We handle both Business to Business and Business to Consumer Telemarketing services with at most Professionalism. We have a team of experienced Tele Callers with whom we deliver the outstanding Telemarketing services.

B2B & B2C Lead Generation Services

Lead Generation is simply generating potential customer interest for your products and services. Lead generation is one of the best ways to gain prospective customer. The idea behind lead generation is to get in touch with the prospective customers and to create an interest in their minds relating to the company’s product by highlighting its advantages. We believe in quality leads and deliver it with our specially trained professional call center representatives who procure leads of prospective customers through various ways that makes the customer to share his/her details spontaneously. Our team will be provided with adequate product knowledge which helps them in generating leads and providing effective services to our clients.

Future Vision BPO uses the best technologies to power our services in order to provide the best quality driven effective solutions. Our unique approach to provide consistent and significant customer service has helped many companies profitably success across various markets. Apart from this we offer cost-saving services to benefit our clients.

Our Quality
  • With our expertise in Recruitment, it’s easy for us to source the domain experts in any business to work for the customer service and other outsourcing operation. “True Value for lesser money”
  • We adopt custom made solutions to fit the client requirement thus providing cost effective Business Process Outsourcing (BPO) and Call center solutions so that the client can save huge money and at the same time the task gets accomplished by talented and skilled work force from our premises in India.
  • Our proficient environment is fully weighted with an advanced telecom devices and IT solutions in order to tackle any kind of Call center and BPO Services.
  • We maintain a smooth communication with our vendors in order to benefit them with best of the technology from our centers.
  • As we all know that most of the industries are now facing a big threat of data protection to avoid misuse of data. But we at Future Vision has forecast-ed these kinds of issues and developed systems to cut down these awful activities.
  • We take adequate steps to offer best outsourcing services which includes customer service, telemarketing, Lead Generation, Customer satisfaction surveys, help desk, technical trouble shooting, Data entry, chat services, email support, email marketing, SEO, etc., starting from the recruitment stage.
  • With the help of technology like IVR (Interactive Voice Response) we collect confidential details like Bank, credit card, social security number (SSN), Card details, bank details, driving license etc.
  • We facilitate our customers with DID (Direct Inward Dialing) facility in order to call us back for any queries or complaints.
  • We adopt paper less, restricted internet and high level of internet security to avoid Data seepage. It’s becoming important that any outsourcing center has to be complaint proof.
  • Future Vision is fully filled filled with knowledge, skilled resources that elegantly matches with our clients unique requirements and needs.
Skilled Work Force
  • Everybody knows that the preferred and favorite station for knowledge based professional work force will be India always. At Future Vision we will hire the employees in such a way that it meets the highest customer service standards with unique experience and skills.
  • We serve our International clients in this model of business process outsource as we record a very successful off shore outsourcing